Instructions for Making a Complaint:

All complaints shall be in writing and signed by the complainant and shall be submitted to the Office Manager and shall be dealt with in the strictest confidence.

Please ensure that the complaint form is completed in its entirety and that handwriting is legible. Failure to do so may jeopardize the process (i.e. if adequate information is not provided, the complaint may not be able to be processed).

Give a description of what has taken place including relevant details as to time, place, etc.

Please provide a copy of any relevant materials that support your complaint.

1. Your Information
Name *
please enter your name.
Address *
please enter your address
Postal Code *
please enter your postal code
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Email *
Please enter a valid email address
Please Check The Most Appropriate Statement(s)

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2. Information about the Cosmetologist/Salon/School /Association Staff Member you are reporting about.
Name Of Cosmetologist/Owner/Instructor/Staff Member/Inspector
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Name Of Salon/School
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Address Of Salon/School
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Phone Number Of Salon/School
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3. Type of Complaint
Please Check All Appropriate Boxes

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*Please Note That The Association Does Not Have Regulatory Authority Regarding Monetary Transactions And/Or Refunds.

4. Details of Complaint:
Please Describe Your Specific Complaint, Providing Sufficient Information And Evidence To Fully Explain The Nature Of Your Concerns. Be Sure To Include Names, Dates, Time, And Location.
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What Efforts Have You Made To Resolve The Complaint. What Were The Results Of Those Efforts?
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What Kind Of Action Would Resolve This Matter To Your Satisfaction?
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enter security code * enter security code Refresh
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Cosmetology Association of Nova Scotia
126 Chain Lake Drive
Halifax, Nova Scotia
Canada, B3S 1A2
Office: (902) 468.6477
Fax: (902) 468.7147
Toll Free: (800) 765.8757
General Inquiries
Dana Sharkey, Executive Director CAE
Robert Samson, Compliance Officer

Hours of Operation
Mon. 8:30 am – 4:30 pm
Tues. 8:30 am – 4:30 pm
Wed. 8:30 am – 4:30 pm
Thurs. 8:30 am – 4:30 pm
Fri. 8:30 am – 3:00 pm


Academy of Cosmetology
Hairdressing, Esthetics, Makeup Artistry
363 Windmill Road, Dartmouth

Cape Breton Business College
Hairdressing, Esthetics
93 Johnston Street, Sydney

CBBC - Halifax
Hairdressing, Esthetics
1046 Barrington Street, Halifax

Eastern College
Makeup Artistry
7067 Chebucto Road, Halifax
Eastern Esthetics
Nail Technology
19 Crane Lake Drive, Halifax

Hair Design Centre
Hairdressing, Esthetics, Makeup Artistry
278 Lacewood Drive, Halifax

Hair Masters
Hairdressing, Esthetics, Nail Technology
26 Archibald Avenue, North Sydney
Elevate Beauty Institute of Cosmetology
Hairdressing, Esthetics, Nail Technology
77 Crescent Drive, New Minas

NSCC Annapolis Campus
50 Elliott Road, Middleton

NSCC Burridge Campus
Hairdressing, Esthetics, Nail Technology
372 Pleasant Street, Yarmouth
NSCC Marconi Campus
1240 Grand Lake Road, Sydney

NSCC Pictou Campus
39 Acadia Avenue, Stellarton

NSCC Strait Area Campus
226 Reeves Street, Port Hawkesbury